This tour is offered through Palace Travel. These terms and conditions govern the relationship between Palace Travel, Inc. ("Palace Travel") and you, the purchaser and/or passenger.
All decisions and matters subject to Palace Travel's discretion shall be made by an authorized officer of Palace Travel.
Cancellation Penalties for Tour/Land Arrangement
Because of the special nature of the tours offered by Palace Travel, suppliers impose rigid cancellation fees. Palace Travel has no control over these fees and cannot make any exceptions to these charges.
The following cancellation penalties apply per person:
Initial deposits made with The Black Travel Club are non-refundable after 7 days from payment. All payments thereafter are non-refundable, but bookings may be transferred to another individual on a case-by-case basis at least 61 days prior to departure.
A revision fee of $125 per person will be charged for any alteration or revision made to a confirmed reservation once final documents have been issued. No changes are permitted whatsoever within 30 days of tour departure; any change requested during this time will be treated as a cancellation, and new services provided subject to revision.
Depending on the reason for cancellation, your travel insurance may cover your cancellation.
Not Included in Tour Costs
Fees for obtaining passports or visas, excess baggage charges, inoculations, accident or baggage insurance, international airline ticket taxes, airport departure taxes that are not included in the airline ticket, optional tours, any items of a personal nature, such as phone calls, faxes or room service; excess mileage carried out at the request of the traveler or transportation not specifically listed as included.
We highly recommend opting for travel insurance as it protects the traveler against cancellation penalties if the trip is cancelled for covered reasons prior to departure. It also may cover trip interruption, baggage, medical expenses, and other circumstances that may occur after departure. Affordable travel insurance can be obtained HERE.
Travel Documents, Passport, and Visa Requirements
Every traveler must be in possession of a current passport valid for at least 6 months from date of return, round-trip airline ticket, and adequate funds for the duration of the stay. Obtaining a passport is the responsibility of each passenger. All travelers must consult with the appropriate consulates to determine if any visas are needed. Securing any needed visas is the responsibility of the traveler.
A pre-departure information packet containing helpful general information on the destination booked, visa application forms, details on our trip insurance plan, and the official tour registration form will be mailed to the booking agent upon receipt of the required tour deposit and Palace Travel receiving confirmation from suppliers. Final documents including trip itinerary, emergency contact information overseas, luggage tags, and any necessary vouchers will be sent approximately 2-3 weeks prior to departure, provided full payment has been received by Palace Travel.
Persons not fit for long trips due to heart disease, chronic illness, physical handicap, advanced pregnancy and/or mental illness should not participate in these rigorous travel programs. Passengers who fail to notify Palace Travel of such condition(s) shall be subject to the cancellation penalties as outlined above and assume the full risk of traveling while in such condition. Palace Travel shall not be responsible for providing any medical care or special accommodations.
Palace Travel and associated companies reserve the right to disqualify a tour participant at any time if, in their sole judgement, a tour participant is not deemed by them to be medically fit for travel. Palace Travel and associated companies, assume no liability regarding provision of medical health requirements, updates, and/or medical accommodations. Our pre-departure information will provide general recommendations for any inoculations or precautions required for the destination(s) booked, however, it is the responsibility of passengers to check with their medical professional, local health board or the Center for Disease Control in Atlanta for specific requirements. Malaria is endemic to these regions of Africa and precautions must be taken. See your health practitioner on valid vaccination certificates, which the traveler must carry for proof of inoculation where required. If a traveler is concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking.
Palace Travel draws your attention to the fact that there are certain inherent risks in traveling to areas of the third world, where wild life is prevalent, and safari camps are by their nature remote. Your participation constitutes acceptance at your own risk.
It is your sole responsibility to seek and take all appropriate medical advice relevant to your health prior to departure as to whether or not you are fit enough to undertake the trip booked. Palace Travel shall not be liable for illness, injury or death sustained on a program sold by The Black Travel Club or Palace Travel, which is not due to the gross negligence of Palace Travel, its officers, employees, authorized representatives or agents whomsoever.
Alteration to Tours and Acceptance of Passengers
Between planning time, as well as during actual tour operation, Palace Travel and associated companies reserve the right to alter any tour, itinerary, or other arrangements, as well as offer substitutes, or to completely cancel the whole or any portion of a tour, if air schedule or surface transportation charges, security matters, and/or events beyond their control make such alterations necessary in the sole opinion of Palace Travel and associated companies. Palace Travel reserves the right to decline to accept any person as a member of a tour should the presence of that person be prejudicial, disruptive, or negatively affect the positive conduct of the tour, or be contrary to the prevailing laws of the country visited.
Use of Photography
Palace Travel and associated companies reserve the right to take photographs during the operation of a tour and may use the same for promotional purposes. By reserving a tour with Palace Travel, tour participants agree to allow their images to be used for the purpose stated. If a tour participant does not wish to allow his or her image to be used, he or she must advise the guide/escort at the commencement of the tour.
Tour Operator Responsibility and Liability
Palace Travel acts as a booking agent for disclosed principal hotel/lodge/camp accommodations, airlines, air charters, bus companies ground transportation, board purveyors or owners, and other independent contractors providing transport and conveyance, on the express condition that they shall not be liable for any injury, damage, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle, or through the acts of defaults of any vehicle, or through the acts of defaults of any Company or person engaged in conveying the traveler or in carrying out the arrangements of the tours, or otherwise in connection therewith, or any hotel/lodge proprietor, employee, agent, servant, or contractor. Palace Travel and associated companies reserve the right to employ sub-contractors to carry out all, or part of the services provided and in the event of such right, the terms and clauses above relating to the Company's liability shall apply.
Palace Travel and associated companies accept no responsibilities for losses or additional expenses due to delays or changes in train, steamer, motor, air or other services, sickness, weather, strikes, civil disturbances, war, quarantine, force majeure, or other causes. All such losses or expenses shall be borne by passenger. All bookings are accepted by Palace Travel, as agent for independent overseas ground and air operators. The transportation, accommodations and other services provided by the ground and air operators offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers. Because Palace Travel does not have the right to control the operations of the independent operators and their suppliers, it cannot be liable for any personal injury or property damage which may arise out of these services.
Palace Travel reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or to retain as a member of any program any person at any time, and to pass on to program members any expenditure occasioned by delays or events beyond its control.
In case of any appreciable variation in its cost, Palace Travel reserves the right to adjust its rates.
In An Emergency
Any circumstances beyond the reasonable control of Palace Travel (including, but without limitation, acts of God, explosion, flood, tempest, fire or accident, war or threat of war declared or undeclared, sabotage, insurrection, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions or other untoward occurrences).
If Palace Travel is affected by Force Majeure it shall immediately notify travelers of the nature and extent thereof. Palace Travel shall not be deemed to be in breach of these terms and conditions or otherwise be liable to the traveler, by reason of delay in performance, or by non performance, of any of its obligations hereunder to the extent that any such delay or non performance is due to any Force Majeure.
If Palace Travel and/or any of its' travel suppliers are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by Palace Travel to the traveler as a result of the non performance of any of Palace Travel's obligations hereunder shall remain in its sole and absolute discretion although Palace Travel shall use its reasonable endeavors to reimburse the traveler where possible. However, Palace Travel shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to Palace Travel of the Force Majeure.
Regarding civil unrest, once Palace Travel has investigated the prevailing situation, as it deems fit, it shall remain in Palace Travel's sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip. However, if, after having made all reasonable and proper inquiries, Palace Travel is of the opinion that the trip may proceed, no refund will be payable to the traveler and the provisions stated under Cancellations shall apply.
Single Room Policy and Shared Rooms for Single Participants
Due to intermittent shortages of accommodations, a single room cannot always be guaranteed, even if paid for in advance. If single accommodations are not provided, an appropriate refund will be made upon your return. If you are traveling alone and wish to share accommodations, Palace Travel does not locate roommates on your behalf.
Airline Responsibility and Liability
Palace Travel is not responsible for airline or other third party supplier bankruptcy, flight cancellation, flight delay, or lost luggage. In order to be protected against airline or other supplier non-performance, travelers must purchase travel insurance before the trip commences.